Frequently Asked Questions

If your question isn't listed below, or if it isn't answered to your satisfaction, please contact us with the details.

pigeon shadowWhat is FTP?

FTP or file transfer protocol is a protocol used for exchanging files over the Internet. FTP works in the same way as HTTP for transferring Web pages from a server to a user's browser, and SMTP for transferring electronic mail across the Internet in that FTP uses the Internet's TCP/IP protocols to enable data transfer. FTP is most commonly used to download a file from a server using the Internet or to upload a file to a server (e.g., uploading a Web page file to a server). FTP requires the user to login before data transfer can occur. However, anonymous access is also possible.

pigeon shadowWhat is a subdomain?

In the Domain Name System (DNS) hierarchy, a subdomain is a domain that is part of a larger domain. A DNS hierarchy consists of the root-level domain at the top, underneath which are the top-level domains (.com, .net, etc.), followed by second-level domains (google, craigslist, etc.) and finally subdomains (reviews.cnet.com, tech.nytimes.com, etc.). Subdomains are separated by dots "." and are read from left to right, in descending specificity. Each consecutive subdomain contains all previous subdomains, and is contained by any subsequent subdomains. All subdomains are contained by the second-level domain, which is in turn contained by its top level domain.

pigeon shadowWhat is a parked domain?

Parked domain names are names that are registered with ICANN (and therefore reserved), but are not active for website or ecommerce service. Parking domain names is useful if you have a domain name that you would like to reserve, but do not intend to use immediately. One of the advantages of parking domain names is that your domain is available when you are ready to use it. If you have a domain that you do not intend to use for a period of time, you may want to park it and save on monthly fee. You can also set up the parked domain to forward to another domain, thus funnelling a wider swath of traffic to that site.

pigeon shadowWhat is a mySQL database?

MySQL is an open source database server that employs Structured Query Language (SQL). A database server is a program that can store large amounts of information in an organized format that's easily accessible through scripting languages like PHP.

pigeon shadowWhat is SSL?

The SSL (and TLS) protocol is the Web standard for encrypting communications between users and SSL (secure sockets layer) e-commerce sites. Data sent via an SSL connection is protected by encryption, a mechanism that prevents eavesdropping and tampering with any transmitted data. SSL provides businesses and consumers with the confidence that private data sent to a Web site, such as credit card numbers, are kept confidential. Web server certificates (also known as secure server certificates or SSL certificates) are required to initialize an SSL session.

Customers know when they have an SSL session with a website when their browser displays the little gold padlock and the address bar begins with a https rather than http. SSL certificates can be used on webservers for Internet security and mailservers such as imap, pop3 and smtp for mail collection / sending security.

pigeon shadowWhat is SEO?

Search engine optimization (SEO) is a set of methods aimed at improving the ranking of a website in search engine listings. The term also refers to an industry of consultants that carry out optimization projects on behalf of clients' sites. Using search engines, visitors can find sites in a variety of ways: via paid-for advertisements in the search engine results pages (SERPs), via third parties who are listed in the search engines, or via "organic" listings, i.e. the results the search engines present users. SEO is primarily concerned with improving the visibility of a site in the organic search results.

pigeon shadowWhat are web stats?

Web stats refer to statistics produced by the online statistical program offered with the web hosting plan. It allows the webmaster to have more accurate visitor information like unique visitors, pageviews, referrers, etc. instead of just information like hits.

pigeon shadowWhat is Fantastico?

Fantastico is an open source script autoinstaller for cPanel with more than 40 different scripts ranging from blogs, portals/cms, customer support, forums, shopping carts, photo galleries, mailing list, and more.